Refund policy
Exchange Policy
At our store, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer an exchange policy under the following terms:
Exchange Eligibility
- Products can be exchanged within 14 days of receiving the order.
- Items must be unused, unwashed, and in original condition with tags and packaging intact.
- Damaged or used products will not be eligible for exchange.
Exchange Shipping Charges
- Customers are responsible for all shipping charges related to exchanges.
- The customer must pay the return shipping cost and any re-delivery charges for the exchanged item.
Non-Exchangeable Items
- Sale or discounted items are not eligible for exchange.
- Customized or special-order products cannot be exchanged.
Exchange Process
- Contact our support team with your order number and exchange request.
- Once approved, ship the item back to our provided address.
- After inspection, the exchanged product will be dispatched.