Refund policy

Exchange Policy

At our store, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer an exchange policy under the following terms:

Exchange Eligibility

  • Products can be exchanged within 14 days of receiving the order.
  • Items must be unused, unwashed, and in original condition with tags and packaging intact.
  • Damaged or used products will not be eligible for exchange.

Exchange Shipping Charges

  • Customers are responsible for all shipping charges related to exchanges.
  • The customer must pay the return shipping cost and any re-delivery charges for the exchanged item.

Non-Exchangeable Items

  • Sale or discounted items are not eligible for exchange.
  • Customized or special-order products cannot be exchanged.

Exchange Process

  • Contact our support team with your order number and exchange request.
  • Once approved, ship the item back to our provided address.
  • After inspection, the exchanged product will be dispatched.